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Booking with Wizz Air

Making Reservations

Passengers can make reservations online (wizzair.com), through the Call Centre, via travel agents or at most airport sales desks. Passengers making reservations via the Call Centre will have to pay an additional Call Centre fee.

Wizz Air is a ticketless airline and in no cases issues tickets. Instead, passengers will be provided with a confirmation code when making the booking. This confirmation code must be provided at the check-in desk, together with a valid photo identification document, in order to obtain a boarding card. Depending on the mean of reservation, passengers obtain the confirmation code via email (Internet booking), by post or by telephone (telephone booking via the Call Centre).

Booking Online

This is the most cost efficient and the fastest way of booking a Wizz Air seat. To do so,simply start booking on our home page and follow the simple steps. Once all the reservation, passenger, contact and payment information have been entered, you will be provided with a travel itinerary indicating a unique confirmation code. Your travel itinerary will also include the flight number, the date and time of travel, the departure and destination details and the full cost.

Wizz Air will always provide passengers with an accurate breakdown of all costs related to the total cost paid.

To book online, the person making the booking must be at least 18 years old at the time of booking.

Wizz Air accepts the following forms of payment:

- Bank Card: Visa, Visa Electron, MasterCard and Maestro debit and credit cards
- Bank transfer
- Wizz Account

Booking on the Phone

Booking with the Wizz Air Call Centre is simple and easy. Call our dedicated Wizz Air team in your area to speak to one of our reservation agent. Please click here to consult the list of our call centres and their phone numbers.
Please click here to find out more about Call Centre fees.


An itinerary/receipt will be sent to the passenger’s email address when booking online. The itinerary includes details of booked flights and a confirmation code which uniquely identifies the booking.

Passengers booking through the Call Centre will receive an itinerary/receipt by email or fax free of charge; or by post for an extra mailing fee.

For passengers booking flights at a travel agency, the itinerary will be provided by the travel agent.

Fares, Taxes, Charges and Other Fees

Wizz Air offers one-way fares so there is no minimum or maximum stay requirement. The fare includes mandatory taxes, charges and the lowest amount of other fees that are unavoidable for making a reservation, but it does not include the fees for optional services available to passengers at their choice.

Onward Flights

If you have booked an onward flight with Wizz Air, this represents a separate contract. Wizz Air only carries passengers directly between two cities, it does not offer a flight connection service and therefore you will need to check-in with your luggage for each separate journey. No transfer of passenger or baggage will be provided. For this reason, we do not accept liability for any onward flight passengers may miss. We strongly advise you to allow sufficient time between the scheduled time of arrival of the incoming flight and the scheduled time of departure of the onward flight for collecting your checked baggage and completing the check-in and security control procedures for your onward flight.


If Wizz Air may need to contact the passenger before the scheduled time of departure of a flight if any changes affecting the flight became necessary. Therefore, when making the reservation, you are required to provide appropriate contact information at which the passenger is contactable at any time (telephone number/mobile telephone number and email address). Wizz Air is not liable for any damages arising from cases where the email address and/or telephone number provided was inaccurate, or if the passenger did not have access to, or failed to regularly check, the email address provided or if the passenger was not reachable on any of the telephone numbers provided.

If the reservation was made by a travel agent and the passenger does not possess an email address, the travel agent shall provide its own email address for the reservation, and the travel agent will inform the passenger of any notifications sent by Wizz Air that affect the reservation.